Support

We're here to help.

Use the appropriate support route for product or payment questions.

Alaka support

For product questions, account issues, technical problems, or privacy requests, email support@alaka.chat or call 0615685322.

Payment support

Paddle handles transaction, subscription, and refund support for purchases made through Paddle Checkout.

Open Paddle support

Support hours

Email and phone support are handled as requests are received. Payment support availability is provided by Paddle through its buyer support service.